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Trust

Built so you can trust what comes back

Quality and privacy controls are part of the platform, not an add-on. Here is what they are and how they work.

Who it is for

  • ✓ Buyers who need to know how respondents are verified
  • ✓ Compliance and procurement teams reviewing a new supplier
  • ✓ Marketplaces assessing a new source of sample
Overview

How we protect data and people

Every study, project and placement is reviewed before it reaches members. Members are verified and take part voluntarily after seeing the terms. We keep the controls simple enough to explain.

We do not publish panel sizes or certifications on this page. If you need specific information for a procurement review, contact us and we will answer in writing.

How it works

From brief to result in four steps

Verify

Members are verified before they can take part.

Review

Every study is checked before launch.

Validate

Completes are confirmed by the survey platform and checked.

Protect

Reports fold small groups and remove identifying details.

Capabilities

What you get

Verified members

People are verified before taking part.

Signed completion signals

Outcomes are returned to us through a signed callback from your survey tool.

Studies reviewed before launch

We check each study before any member sees it.

Small groups protected

Audience reports fold groups under five people together, and text insights need enough members before anything is shown.

Quotes without identity

Community insights show wording from distinct members with contact details and links removed.

Consent for group research

Members opt in to focus groups and communities and see the terms first.

Use cases

How teams use it

Supplier review

Share this page and ask us for written answers to your questions.

Marketplace onboarding

Use it as the basis for a technical and quality conversation.

Client briefings

Explain to a client how their data is protected.

Quality and privacy

Built to be trusted

The controls below apply to this product. Read how data quality works across Instuly.

  • Rejected completes are explained, not hidden
  • Pictures have location and camera data removed
  • Review insights show nothing for products with too few reviews
  • Members can report content, and reported content can be hidden
FAQ

Common questions

How are respondents verified?

Members are verified before they can take part. Ask us for details relevant to your review.

Do you publish certifications?

Not on this page. Contact us for written answers to specific requirements.

Where is the privacy policy?

At instuly.com/privacy.html.

Who do I talk to?

Use the contact form on this page.

Contact

Tell us what you need to learn

Share your audience, geography, sample size and timeline. We reply with options and a quote.

Already a customer? Log in at clients.instuly.com.

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